Reports To: Technology Supervisor

Qualifications: Associate’s degree with course work emphasis in Computer Science, Network Technology, or a related field; supplemented by previous experience and/or training that includes computer operations/maintenance, hardware/software troubleshooting, and database management; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Tennessee driver’s license.

Purpose Statement: To be responsible for installing and maintaining computer equipment and any other devices approved for Hawkins County Schools. 

Essential Duties & Responsibilities:

• Skills in the use and management of Windows, Microsoft and Apple Programs 
• Excellent people and communications skills and a willingness to assist others in the use of technology.
• Perform basic hardware and software trouble shooting and corrects problems when possible 
• Trouble shoots and repairs computer hardware 
• Demonstrates initiative in troubleshooting problems and correcting situations without immediate supervision. 
• Follows work order procedures and carries out duties in a timely manner. 
• Reports on hardware and software problems to the Technology Supervisor.
• Regular and predictable attendance is a core requirement of this position.
• Regular, effective interpersonal communication with team members and stakeholders is required.
• Other duties as assigned to ensure the success of Hawkins County Schools and safety of all students and staff.

Capacity and Ability Requirements: The usual job demands require the following physical requirements: some lifting (over 25 lbs, up to 60 lbs), carrying, pushing, pulling, stooping, kneeling, climbing ladders, and physical dexterity. Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.  

Terms of Employment: Salary and benefits shall be paid consistent with the district’s approved compensation plan.  The length of the work year and hours of employment shall be those established by the district.

Evaluation: Performance of this job will be evaluated in accordance with the provisions of the Hawkins County School Board’s policy on evaluation of personnel.